Retail Generalist Associate - County Line Store

Goodwill of Colorado•Littleton, CO

About The Position

The Associate II, Retail Generalist, supports multiple departments in a retail store and serves as a backup across store areas. The role combines production work with sales-floor duties, including donation receiving, material handling, processing hardline and softline goods, merchandising, and operating cash registers. The associate applies knowledge of retail products, merchandising, pricing, and quality inspection, and provides customer service in support of Goodwill of Colorado’s mission.

Requirements

High school diploma or equivalent is preferred.
One year of experience in retail, product placement, or merchandising is desired.
One year of cash-handling experience is preferred.
High attention to detail and ability to make decisions.
Ability to adapt to frequently changing work schedules and tasks.
Ability to obtain certifications for employee positions through completion of On the Job documentation.
Ability to obtain Powered Equipment Operator certification and safely operate equipment, including a hydraulic baler; ability to become walkie stacker and/or forklift certified.
Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

Production experience, such as in retail, restaurant, hospitality, production, or manufacturing industries.
Cash-handling experience.

Responsibilities

Cross-train in other departments and provide backup support as required.
Coordinate with department supervisors to identify staffing needs and areas requiring support to meet retail store goals.
Accept customer donations and load or unload products, handling items with care.
Sort and inspect donated items, assess quality and value, set prices, and research value when necessary.
Use certified equipment and tools to move and store donated products.
Keep the sales floor stocked according to store policies and procedures.
Process accurate cashier transactions and maintain a balanced cash drawer using a computer-based point-of-sale system.
Assist customers with product questions and provide excellent customer service.
Keep production and sales-floor areas organized, stocked, clean, and presentable.
Process E-Commerce products accurately and move them through the E-Commerce workflow efficiently.
Rotate or remove old and unsold products from the sales floor.
Help maintain a safe working environment for employees and customers.
Perform additional duties as required.

Benefits

DailyPay access, a voluntary benefit allowing employees to access pay on their own schedule.
Medical insurance for eligible full-time employees.
Dental insurance for eligible full-time employees.
Vision insurance for eligible full-time employees.
Retirement benefits for eligible full-time employees.
Long-term disability coverage for eligible full-time employees.
Short-term disability coverage for eligible full-time employees.
Life insurance for eligible full-time employees.
Accidental death and dismemberment coverage for eligible full-time employees.
Flexible spending accounts for eligible full-time employees.
Voluntary supplemental benefit offerings.
Paid vacation, sick leave, holidays, floating holidays, jury duty leave, and bereavement leave for eligible full-time employees.
Employer eligibility for the Public Service Loan Forgiveness Program.