Production Associate - Falcon Store

Goodwill of Colorado • Falcon, CO

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About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines to determine which products will be sold in stores. Work includes pricing and testing items as required and ensuring the sales floor is well stocked, organized, and presentable. The associate may occasionally interact with customers and is expected to communicate responsively and provide excellent customer service.

Depending on business needs, the associate may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally work in donations. The role may also include processing e-commerce products. It is a fast-paced, goal-driven position with productivity expectations and a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Requirements

• Attention to detail and the ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and set prices, researching value as necessary.
• Ability to see color and use judgment to assess product quality, value, and pricing.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and expectations, including assigned key performance indicators.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test items that plug in or run on batteries to ensure they are in workable condition.
• Price items according to Goodwill standards for quality and value, researching products or using company tools and standards as needed.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies and procedures.
• Keep work areas clear and organized and follow continuous improvement standards.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• DailyPay access to earned pay on an employee-selected schedule.
• Medical, dental, and vision coverage for eligible full-time employees in Retail, Sales/Operations.
• Short-term disability and long-term disability coverage for eligible full-time employees in Retail, Sales/Operations.
• Life and accidental death and dismemberment coverage for eligible full-time employees in Retail, Sales/Operations.
• Flexible Spending Accounts for eligible full-time employees in Retail, Sales/Operations.
• Voluntary supplemental benefit offerings.
• Paid time off for eligible full-time employees, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires employees to be at least 18 years old.
• Public Service Loan Forgiveness Program eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed