Production Associate - Powers Store

Goodwill of Colorado • Colorado Springs, CO

15h

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines, determining which items will be prepared for sale. Duties include pricing and testing items as required and keeping the sales floor stocked, organized, and presentable. The associate may interact with customers and is expected to communicate responsively and provide excellent customer service. Depending on business needs and training, the associate may work in hardlines, softlines, housewares, electronics, mechanical goods, books, shoes, or occasionally donations. The role is full-time, pays $16.51 per hour, and follows a Sunday-through-Thursday schedule. The position may also involve varied schedules, including weekends, evenings, and holidays, and occasional overtime as needed.

Requirements

• High school diploma or equivalent is preferred.
• One year of retail experience is preferred.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess product quality and value and make pricing judgments, researching value as needed.
• Ability to see color.
• Effective communication with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as needed.
• Ability to meet the physical requirements of the role, including frequent lifting and carrying of moderate loads and continuous standing, reaching, twisting, grasping, fine manipulation, and repetitive movements.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for the sales floor.
• Inspect and quick-test items that plug in or run on batteries to verify they are in workable condition.
• Price products according to company quality and value standards, researching value online or with company tools when needed.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor to refresh product selection.
• May process e-commerce products, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous-improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• May work in donations or other trained areas as business needs require.

Benefits

• Eligible for Daily Pay, a voluntary benefit providing access to earned pay on the employee’s chosen schedule.
• Full-time Retail, Sales/Operations employees are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participants must be at least 18 years old.
• Employer is eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED