Production Associate - Durango Store

Goodwill of Colorado • Durango, CO

15h

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines. Duties include determining which items are suitable for sale, pricing and testing items as required, and keeping the sales floor stocked, organized, and presentable. The role may involve occasional customer interaction and providing responsive, excellent customer service.

The associate may be assigned to trained areas including hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, depending on business needs. The position may also occasionally work in donations and may be assigned to process e-commerce products. It is a fast-paced, goal-driven role that requires meeting productivity expectations and following retail, quality, and safety standards.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value, determine pricing, and research value as needed.
• Ability to see color and assess product quality and value.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-powered items as needed to confirm they are in workable condition.
• Price products according to Goodwill quality and value standards, researching items as needed using the internet or company tools.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old and unsold products from the sales floor in a timely manner.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• Daily Pay access, allowing employees to access earned pay on their own schedule.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires being at least 18 years old.
• Public Service Loan Forgiveness Program eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed