Production Associate - Arvada Store

Goodwill of Colorado•Golden, CO

About The Position

The Associate I, Retail Production primarily works in a production environment, processing and sorting donated items according to company quality standards and guidelines to determine which items will be sold in stores. Duties include pricing and testing items as required and keeping the sales floor stocked, organized, and presentable. The associate may occasionally interact with customers, answer product questions, and provide excellent customer service. Depending on business needs, the associate may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally work in donations. The role is full-time and pays $16.51 per hour. Work schedules may vary and may include weekends, evenings, holidays, and occasional overtime.

Requirements

  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, including researching value as needed.
  • Ability to see color.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.

Responsibilities

  • Meet or exceed productivity standards and expectations, including KPIs, for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare items for sale on the sales floor.
  • Inspect and quick-test plug-in or battery-operated items as needed to ensure they are in workable condition.
  • Price products according to Goodwill quality and value standards, researching items online or using company tools and standards when appropriate.
  • Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
  • Provide excellent customer service to staff and customers, and answer product questions as needed.
  • Rotate or remove old or unsold products from the sales floor in a timely manner.
  • Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies, procedures, and safety processes.
  • Keep work areas clear and organized and follow continuous improvement standards.
  • Cross-train in other departments or areas and provide backup as required.
  • Carry out additional duties as required.

Benefits

  • Daily Pay access, a voluntary benefit that allows employees to access pay on their own schedule.
  • Medical, dental, and vision coverage for eligible full-time employees in Retail, Sales/Operations.
  • Short-term disability and long-term disability coverage for eligible full-time employees in Retail, Sales/Operations.
  • Life and accidental death and dismemberment coverage for eligible full-time employees in Retail, Sales/Operations.
  • Flexible Spending Accounts and voluntary supplemental benefit offerings for eligible full-time employees in Retail, Sales/Operations.
  • Paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees in Retail, Sales/Operations.
  • Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires employees to be at least 18 years old.
  • Employer is eligible for the Public Service Loan Forgiveness Program.
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