Production Associate - Circle Store

Goodwill of Colorado • Colorado Springs, CO

14h

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines. The work includes assessing items for the sales floor, pricing and testing items as required, and keeping the sales floor stocked, organized, clean, and presentable. The Associate may interact with customers and is expected to communicate responsively and provide excellent customer service.

The Associate may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes according to business needs. The role may also occasionally include working in donations or processing e-commerce products. Duties may extend beyond those listed as required.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, including researching value as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed minimum productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale.
• Inspect and quick-test items that plug in or run on batteries to ensure they are in workable condition.
• Set prices according to Goodwill quality and value standards, researching item values online or using company tools and standards as needed.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous improvement standards.
• Cross-train in other departments or areas and provide backup as required.

Benefits

• DailyPay access to earned pay on the employee’s chosen schedule.
• Eligible employer for the Public Service Loan Forgiveness Program.
• Full-time Retail and Sales/Operations employees are eligible for medical, dental, and vision coverage.
• Eligible full-time employees are offered short-term disability, long-term disability, and life/accidental death and dismemberment coverage.
• Flexible Spending Accounts and voluntary supplemental benefit offerings.
• Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan through pre-tax or post-tax (Roth) contributions; participation requires being at least 18 years old.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed