Part-Time Donation Services Associate - Powers Store

Goodwill of Colorado • Colorado Springs, CO

15h

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate greets customers, provides friendly and timely service, helps unload donations from vehicles or other areas, and handles donated goods with care. Donations are inspected and sorted according to quality for the sales floor or shipment to other locations. The role helps maintain a safe, organized, and clean donations entrance and parking lot, and may involve work at remote donation centers, sheds, or trailers. The position works outside in varying weather conditions and temperatures. Part-time positions are available; the posting states a pay rate of $17.01 per hour. Donation hours are Monday through Saturday, 8:00 a.m. to 8:30 p.m., and Sunday, 9:00 a.m. to 7:00 p.m.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Ability to make decisions by following Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to meet the listed physical demands, including frequent lifting and carrying of heavy items and continuous standing and walking.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, provide excellent customer service, and answer product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items with care and sort them into appropriate bins or production areas.
• Inspect donations and assess their quality for sorting to the sales floor or shipment to other locations.
• Maintain a safe, organized, and clean environment in donation entrances and parking lots.
• When assigned to remote sites, maintain donation centers, sheds, or trailers and follow opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report daily donation levels at remote sites to avoid overfilling trailers.
• Communicate promptly when donation warehouses or trailers are becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Report to a store ADC or stand-alone center when necessary.
• Perform additional duties and responsibilities as required.

Benefits

• Eligible for DailyPay, a voluntary benefit that provides access to earned pay on the employee’s chosen schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed