Part-Time Donation Services Associate - Broomfield Store

Goodwill of Colorado • Broomfield, CO

10h • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The role provides friendly, timely customer service and may include helping customers unload donations from their vehicles or other areas. Associates handle donated goods carefully and respectfully, inspect and sort items for the sales floor or shipment, and help maintain safe, clean, and organized donation areas. The position works outside in varying weather conditions and temperatures. It is part-time, pays $17.01 per hour, and requires availability for a varied schedule that may include weekends, evenings, holidays, and occasional overtime. Donation hours are Monday through Saturday, 8:00 a.m. to 8:30 p.m., and Sunday, 9:00 a.m. to 7:00 p.m.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Ability to make decisions by following Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and send and receive email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, provide friendly customer service, and answer product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donations carefully and sort them into the appropriate bins or production areas.
• Inspect donations and determine whether items are suitable for the sales floor or should be shipped to other locations.
• Maintain a safe, organized, and clean environment in donation entrances and parking lot areas.
• Maintain remote donation centers, sheds, or trailers when applicable, including following opening and closing procedures.
• Keep supplies stocked at remote sites as necessary.
• Track and report daily donation levels at remote centers to prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail and donation center policies, procedures, and safety processes.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or a stand-alone center when necessary.

Benefits

• Eligible for DailyPay, a voluntary benefit that provides access to earned pay on the employee's own schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed