Production Associate - Falcon Store

Goodwill of Colorado • Falcon, CO

7d

About The Position

The Production Associate primarily works in a production environment, processing and sorting donated items according to company quality standards to determine which products are suitable for sale. Duties include pricing and testing items as needed and keeping the sales floor stocked, organized, and presentable. The role may involve customer interaction and requires responsive communication and excellent customer service in a fast-paced, goal-driven environment.

Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, depending on business needs. The position may occasionally support donations and may also process e-commerce products. The role requires following retail center policies, safety procedures, and continuous improvement standards. Full-time positions are available, with a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, including researching value as necessary.
• Ability to see color and assess product quality and value.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
• Ability to meet the position’s physical demands, including lifting, carrying, pushing and pulling, reaching, bending, kneeling, squatting, climbing, walking, and standing.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-operated items as needed.
• Price products according to company quality and value standards, researching item values or using company tools when needed.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• May process e-commerce products, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies and procedures and maintain clear, organized work areas.
• Follow safety processes and procedures to support a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties as required.

Benefits

• Daily Pay access, a voluntary benefit allowing employees to access pay on their own schedule.
• Full-time Retail and Sales/Operations employees are eligible for medical, dental, and vision coverage; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
• Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contributions; employees must be at least 18 years old to participate.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED