Retail Generalist Associate - Falcon Store

Goodwill of Colorado • Falcon, CO

11h

About The Position

Goodwill of Colorado is hiring a full-time Retail Generalist Associate for the Falcon Store at $18.01 per hour. The position is posted through 10/22/26. The Associate II, Retail Generalist, supports multiple areas of the retail store and serves as backup across departments. Work includes donation receiving and material handling, processing hardline and softline goods, working on the sales floor, and operating cash registers. The role combines production work with active sales-floor work and involves customer contact. Associates are expected to provide excellent customer service and support Goodwill’s mission. Career growth opportunities are available within Goodwill of Colorado.

Employees may be assigned tasks beyond those listed as required. The role requires a varied schedule that may include weekends, evenings, holidays, and occasional overtime. It involves prolonged standing, bending, and lifting, as well as frequent use of material-handling equipment and tools. High school diploma or equivalent is preferred; one year of retail, product placement, or merchandising experience is desired, and one year of cash-handling experience is preferred.

Requirements

• High school diploma or equivalent preferred.
• One year of experience in retail, product placement, or merchandising desired.
• One year of cash-handling experience preferred.
• High attention to detail and ability to make decisions.
• Ability to adapt to frequently changing work schedules and tasks.
• Ability to obtain certification in employee positions through completion of on-the-job training documentation.
• Ability to obtain Powered Equipment Operator certification and safely operate equipment.
• Ability to operate a hydraulic baler.
• Ability to obtain walkie stacker and/or forklift certification and safely operate equipment.
• Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
• Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.

Nice To Haves

• Experience in retail, product placement, or merchandising.
• Cash-handling experience.
• High school diploma or equivalent.

Responsibilities

• Cross-train in other departments and provide backup support as required.
• Coordinate with department supervisors to identify areas needing staffing support or help meeting retail store goals.
• Accept customer donations, including loading and unloading items carefully.
• Sort and inspect donated items, assess quality and value, price them, and research value when needed.
• Use equipment and tools to move and store donated products, after obtaining required certifications.
• Keep the sales floor stocked according to store policies and procedures.
• Process cashier transactions accurately and maintain a balanced cash drawer using a computer-based point-of-sale system.
• Answer customer questions about products and provide excellent customer service.
• Keep production and sales-floor areas organized, stocked, and clean to support store presentation and shopability.
• Process E-Commerce products accurately and move them through the E-Commerce process efficiently.
• Rotate or pull old and unsold products from the sales floor so product selection remains new.
• Help maintain a safe working environment for employees and customers.
• Perform additional duties as required.

Benefits

• DailyPay access to earned pay on the employee’s chosen schedule; voluntary benefit.
• Eligible full-time Retail and Sales/Operations Division employees may receive medical, dental, and vision insurance.
• Short-term disability and long-term disability coverage for eligible full-time employees.
• Life and accidental death and dismemberment coverage for eligible full-time employees.
• Flexible Spending Accounts for eligible full-time employees.
• Voluntary supplemental benefit offerings.
• Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contributions; employees must be at least 18 to participate.
• Public Service Loan Forgiveness Program eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED