Retail Generalist Associate - Highlands Ranch Store

Goodwill of Colorado • Highlands Ranch, CO

7h • Onsite

About The Position

Goodwill of Colorado is hiring a full-time Retail Generalist Associate for its Highlands Ranch store. The Associate II, Retail Generalist, has knowledge of retail products, merchandising, pricing, and quality inspection and serves as a backup across store departments. Work may include donation receiving, material handling, processing hardline and softline goods, working on the sales floor, and operating cash registers. The role combines production-area work with active sales-floor duties and customer contact. Associates are expected to provide excellent customer service and support Goodwill’s mission. Open availability is required, and the role may involve varied schedules, including weekends, evenings, holidays, and occasional overtime. The position pays $18.01 per hour and is eligible for DailyPay.

Requirements

• High school diploma or equivalent is preferred.
• One year of experience in retail, product placement, or merchandising is desired.
• One year of cash-handling experience is preferred.
• Demonstrate attention to detail and sound decision-making ability.
• Adapt to frequently changing work schedules and tasks.
• Obtain certification in employee positions by completing On the Job (OJT) documentation.
• Obtain Powered Equipment Operator certification to operate equipment safely.
• Be able to operate a hydraulic baler.
• Be able to obtain walkie stacker and/or forklift certification to operate equipment safely.
• Withstand prolonged standing, bending, and lifting during an eight-hour workday.
• Be able to lift up to 75 pounds and use a dolly and pallet jack as required.
• Work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as necessary.
• Communicate effectively with customers, managers, supervisors, staff, and peers.
• Production experience, such as in retail, restaurant, hospitality, production, or manufacturing, and cash-handling experience are sought.

Nice To Haves

• High school diploma or equivalent.
• One year of retail, product placement, or merchandising experience.
• One year of cash-handling experience.

Responsibilities

• Cross-train in other departments and provide backup as required.
• Coordinate with department supervisors to identify staffing needs and areas requiring support to meet retail store goals.
• Accept customer donations, including loading and unloading products, and handle items with care.
• Sort and inspect donated items, assess quality and value, set prices, and research product value as needed.
• Use equipment and tools to move and store donated products, after obtaining required certifications.
• Keep the sales floor stocked according to store policies and procedures.
• Process cashier transactions accurately and maintain a balanced cash drawer using a computer-based point-of-sale system.
• Answer customer questions and provide excellent customer service.
• Keep production and sales-floor areas organized, stocked, clean, and ready for customers.
• Process E-Commerce products accurately and move them efficiently to E-Commerce.
• Rotate or remove old and unsold products so the sales-floor selection stays fresh.
• Help maintain a safe working environment for employees and customers.
• Perform additional duties as required.

Benefits

• DailyPay access, allowing employees to receive pay on their own schedule.
• Medical insurance for eligible full-time Retail and Sales/Operations Division employees.
• Dental insurance for eligible full-time Retail and Sales/Operations Division employees.
• Vision insurance for eligible full-time Retail and Sales/Operations Division employees.
• Short-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
• Life and accidental death and dismemberment coverage for eligible full-time Retail and Sales/Operations Division employees.
• Flexible Spending Accounts for eligible full-time Retail and Sales/Operations Division employees.
• Long-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
• Voluntary supplemental benefit offerings for eligible full-time Retail and Sales/Operations Division employees.
• Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires being at least 18 years old.
• Employer eligibility for the Public Service Loan Forgiveness Program (PSLF).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED