Production Associate - Highlands Ranch Store

Goodwill of Colorado • Highlands Ranch, CO

5h • Onsite

About The Position

The Associate I, Retail Production primarily works in a production environment, processing and sorting donated items according to company quality standards to determine which items are suitable for sale. The work includes pricing and testing items as required. The associate also keeps the sales floor stocked, organized, presentable, and clean, and may occasionally assist customers by answering product questions and providing responsive, excellent service.

Depending on business needs and training, the associate may work in hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally work in donations. The position may also involve processing e-commerce products. This is a fast-paced, goal-driven role with productivity standards and a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess product quality and value, make pricing judgments, and research product value as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale.
• Inspect and quickly test plug-in or battery-operated items as needed to confirm they work properly.
• Price items according to Goodwill quality and value standards, researching item values or using company tools and standards as needed.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers, and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products as assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies and procedures, maintain organized work areas, and adhere to continuous improvement standards.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• Daily Pay access, a voluntary benefit that allows employees to access pay on their own schedule.
• Public Service Loan Forgiveness Program eligible employer.
• Full-time employees in Retail and Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 years old to participate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED