Retail Generalist Associate - County Line Store

Goodwill of Colorado • Littleton, CO

15h • Onsite

About The Position

Goodwill of Colorado is hiring Retail Generalist Associates for its County Line Store. The Associate II, Retail Generalist, applies knowledge of retail products, merchandising, pricing, and quality inspection while serving as backup across store departments. Work may include donation receiving, material handling, processing hardline and softline goods, stocking and organizing the sales floor, and operating cash registers. The role includes both production-area work and active customer-facing sales-floor work. Associates are expected to provide excellent customer service and support Goodwill’s mission.

Requirements

• High attention to detail and ability to make decisions.
• Ability to adapt to frequently changing schedules and tasks.
• Ability to complete on-the-job documentation and obtain certification in all employee positions.
• Ability to obtain Powered Equipment Operator certification and safely operate equipment.
• Ability to operate a hydraulic baler.
• Ability to obtain walkie stacker and/or forklift certification and safely operate the equipment.
• Ability to stand, bend, and lift for prolonged periods, up to eight hours per day.
• Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of experience in retail, product placement, or merchandising desired.
• One year of cash-handling experience preferred.

Responsibilities

• Cross-train in other departments and provide backup as required.
• Coordinate with department supervisors to identify staffing needs and areas requiring support to meet store goals.
• Receive customer donations, load and unload products, and handle items with care.
• Sort and inspect donated items, assess quality and value, price items, and research value when needed.
• Use and become certified on equipment and tools to move and store donated products.
• Keep the sales floor stocked according to store policies and procedures.
• Process cashier transactions accurately and maintain a balanced cash drawer using a computer-based point-of-sale system.
• Assist customers with product questions and provide excellent customer service.
• Keep production and sales-floor areas organized, stocked, clean, and shopable.
• Process E-Commerce products accurately and move them efficiently through the E-Commerce process.
• Rotate or remove old and unsold products so the selection remains fresh.
• Help maintain a safe working environment for employees and customers.
• Take on additional duties as required.

Benefits

• DailyPay access to earned pay on the employee’s schedule; voluntary benefit.
• Eligible full-time employees in Retail, Sales/Operations, and Commercial Contracts receive medical, dental, and vision coverage; retirement benefits; long-term and short-term disability coverage; life insurance; accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
• Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employer is eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED