Sales Floor Associate - County Line Store

Goodwill of Colorado•Littleton, CO

About The Position

The Associate I, Retail Sales Floor ensures the sales floor is well stocked, organized, clean, and presentable. The role involves bringing processed clothing to the sales floor, merchandising and refreshing products, and assisting customers with responsive communication and excellent service. The associate is also responsible for sales-floor and restroom cleanliness, follows retail-center safety and operating procedures, and may cross-train or provide backup in other areas. Duties may include additional responsibilities as required.

Requirements

  • Attention to detail and ability to make decisions.
  • Ability to use basic technology to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, researching value as necessary.
  • Ability to see color and use judgment to assess product quality and value and determine pricing, researching value as necessary.
  • Effective communication with customers, managers, supervisors, staff, and peers.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.
  • Prior visual merchandising experience preferred.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Price merchandise according to Goodwill standards for product quality and value, researching items online or using company tools and standards when appropriate.
  • Keep the sales floor clean and organized by cleaning shelves and racks, picking up items, putting away products from racks, carts, or baskets, and returning unwanted items to their proper locations.
  • Merchandise the sales floor to standards by categorizing, colorizing, and sizing items; make decisions about product placement to improve the shopping experience and increase sales.
  • Communicate targeted floor needs to the manager on duty to assist production.
  • Provide excellent service to customers and staff, follow the 10-foot rule, and answer product questions as needed.
  • Rotate or remove old and unsold products promptly to refresh product selection.
  • Identify and pull e-commerce products from the sales floor.
  • Follow retail-center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and provide backup as required.
  • Maintain overall cleanliness of the sales floor and restrooms.

Benefits

  • Daily Pay access to earned pay on the employee’s chosen schedule.
  • Eligible full-time Retail and Sales/Operations Division employees may receive medical, dental, and vision insurance; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
  • Eligible full-time Retail and Sales/Operations Division employees receive paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participation requires age 18 or older.
  • Employer is eligible for the Public Service Loan Forgiveness Program.
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