Sales Floor Associate - County Line Store

Goodwill of Colorado • Littleton, CO

13h • Onsite

About The Position

The Associate I, Retail Sales Floor ensures the sales floor is stocked, organized, clean, and merchandised according to company standards. The associate interacts with customers, responds to questions, and provides excellent customer service. The role also includes assessing product quality and value for pricing, refreshing product selection, identifying and pulling e-commerce items, and supporting other departments as needed. The schedule may vary and can include weekends, evenings, holidays, and occasional overtime.

Requirements

• Ability to perform each essential duty satisfactorily; reasonable accommodations may be available for individuals with disabilities.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value for pricing and research values as necessary.
• Ability to see color and use judgment to assess product quality and value for pricing.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule, potentially including weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.
• Prior visual merchandising experience preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Price items according to Goodwill standards for quality and value, researching item values using the internet or company tools as appropriate.
• Keep the sales floor clean and organized by cleaning shelves and racks, picking up items, putting away products from racks, carts, or baskets, and returning unwanted items to their proper places.
• Merchandise sales floor products according to category, color, and size; make decisions about product placement to improve the customer shopping experience and increase sales.
• Communicate targeted floor needs to the manager on duty to assist production.
• Provide customer service to staff and customers, follow the 10-foot rule, and answer product questions as needed.
• Rotate or pull old or unsold products from the sales floor to refresh selection.
• Identify and pull e-commerce products from the sales floor.
• Follow retail center policies, procedures, and safety processes.
• Cross-train in other departments or areas and provide backup as required.
• Maintain the cleanliness of the sales floor and restrooms.

Benefits

• DailyPay access to pay on an employee-selected schedule (voluntary benefit).
• Full-time Retail and Sales/Operations Division employees are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; employees must be at least 18 to participate.
• Employer is eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED