Seasonal Retail Sales Associate - Fine Jewelry, Bellingham Bellis Fair

Macy's•Bellingham, WA

1d•$19 - $25•Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in Macy’s Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select pieces suited to their tastes, preferences, and budgets. Through consultative selling, hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, participating in special events, and ensuring merchandise security, accuracy, and presentation. You collaborate with the team to meet sales goals and uphold operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing goals and product information, welcoming and assisting customers, maintaining stock and merchandise presentation, updating signs and pricing, replenishing merchandise, using clienteling and digital tools, and communicating loyalty benefits. The role requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting describes the position as seasonal.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations and assist with fittings and digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to meet sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, reach, and move frequently.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide welcoming, knowledgeable customer service and personalized product recommendations in the Fine Jewelry and Watch Complex.
Demonstrate product knowledge of precious metals, gemstones, fine craftsmanship, and luxury brands to help customers select products.
Build customer relationships through consultative selling and use of the clientele program and clienteling tools.
Meet daily sales goals and Client and Protection plan goals; promote loyalty, warranty, and credit-account programs.
Use point-of-sale technology and digital shopping tools to process transactions and support the customer experience.
Support inventory, fulfillment, merchandise processing, storing, replenishment, and merchandise moves.
Maintain a clean, organized, shoppable sales floor and ensure merchandise is secure, accurately presented, and properly priced and signed.
Participate in vendor training, sales events, special events, and ongoing product education.
Collaborate with colleagues to support customers, achieve sales goals, and uphold operational excellence.
Follow asset protection requirements and applicable safety procedures.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice