Retail Sales Associate, Bellingham Bellis Fair - Full Time

Macy's•Bellingham, WA

2h•$19 - $24•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, recommend suitable products and services, and use product knowledge and personal service to build trust, achieve sales goals, and inspire customer loyalty. The role involves engaging with customers on the sales floor and in fitting rooms, helping complete purchases, and keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling products, trends, and promotions, and ensuring the sales floor is ready for customers. They build customer relationships through warm, personal interactions; share loyalty program benefits; and provide a thoughtful close to each shopping experience. They collaborate with teammates and continually work to improve individual and store results. This is a full-time position. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.

Requirements

No education or experience is required.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use electronic devices, point-of-sale technology, and applications to support selling and fulfill customer orders.
Ability to communicate with customers virtually, by phone, and in person.
Ability to build customer relationships, achieve sales goals, and work collaboratively with colleagues across teams and departments.
Ability to learn product information and trends and stay current with training through Macy’s educational resources.
Ability to work independently, adapt to changing priorities, and contribute to team dynamics.
Ability to stand or walk around the store or department for at least two consecutive hours; frequent use of computers and handheld electronic equipment; and ability to reach, stoop, kneel, crouch, climb ladders, and lift and move items weighing up to 30 pounds.
Color vision.

Responsibilities

Greet and connect with customers in a friendly, genuine way, showing appreciation and care for their experience.
Ask questions to identify customer needs and recommend relevant products, new arrivals, and other merchandise.
Offer customers options and solutions to complete sales.
Wrap up the shopping experience by celebrating customers’ purchases and sharing in their excitement.
Learn store products, services, loyalty programs, and sales systems, and use that knowledge to help customers and suggest additional items.
Maintain department recovery standards, including the selling floor and fitting rooms.
Present merchandise effectively, ensure pricing is accurate, and process markdowns accurately and promptly.
Help keep the shopping space clean, organized, and prepared for customers.
Collaborate with colleagues to support customers and communities and achieve individual and store results.
Stay current on sales goals, products, trends, promotions, and required training.
Participate in pre-selling and sales-boosting events and work toward sales goals.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice