Retail Sales Associate - Womens Shoes, Arden Fair - Full Time

Macy's•Sacramento, CA
•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague in the Women's Shoes department, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers' needs, offer personalized recommendations, and connect them with appropriate products and services. Through customer engagement and effective selling behaviors, you work toward sales goals, build trust, and encourage loyalty. You help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. You stay informed about sales goals, new arrivals, top-selling items, trends, and promotions; welcome customers and build relationships; recover merchandise and update signs and pricing; support merchandise moves; and share loyalty program benefits. You collaborate with colleagues and strive to improve individual and store results.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work independently, contribute to a team, and adapt to changing priorities.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Engage customers with a warm welcome and personal conversations, understand their needs, and provide product recommendations and information.
  • Achieve sales goals through customer engagement and effective selling behaviors.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Ensure customers have what they need and provide a sincere, courteous checkout and farewell.
  • Collaborate with teammates and support a positive customer and colleague experience.
  • Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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