Retail Sales Associate - Womens Shoes, Arden Fair - Full Time

Macy's • Sacramento, CA

1d • Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, recommend products and services, and use product knowledge and a personal approach to build trust, meet sales targets, and encourage loyalty. The position is focused on selling and customer engagement, not just cashiering.

You help keep the sales floor and fitting rooms clean, organized, and inviting. At the start of the day, you review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare to engage customers. During the day, you welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, help customers complete their purchases, and provide a sincere closing experience.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability, and schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges and share information about loyalty benefits and credit accounts.
• Enjoyment of meeting people and learning about them.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with genuine hospitality and learn about their needs.
• Offer personalized product and service recommendations using product knowledge.
• Drive sales performance, meet daily sales goals, and acquire new customers by opening credit accounts and sharing loyalty benefits.
• Build customer relationships and encourage customer loyalty.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Update signs and pricing and support merchandise moves as needed.
• Assist customers through checkout and ensure they have what they need, ending interactions with a sincere thank-you.
• Collaborate with colleagues to support customers and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed