Retail Sales Associate - Womens Shoes, Los Cerritos Center - Full Time
About The Position
As a Retail Selling Colleague in women’s shoes, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You understand customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they welcome customers and build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, provide attentive service through checkout, and collaborate with teammates to improve customer and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Welcome customers, understand their needs, and provide personalized recommendations and product and service information.
- Use customer engagement and smart selling behaviors to achieve sales goals and build customer loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Share the benefits of the Loyalty program and provide attentive service through the end of the customer’s visit.
- Collaborate with teammates and contribute to individual and store results.
- Use electronic devices and process register transactions as needed.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
