About The Position

As a Retail Selling Colleague in the Womens Shoes department, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, make personalized recommendations, connect them with appropriate products and services, and build trust and loyalty while working toward sales goals. The position is more than cashiering: customer engagement, product knowledge, and smart selling behaviors are central to the role. You also help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and collaborate to serve customers and achieve individual and store results. Schedules depend on business needs and colleague availability, and include weekend shifts. The posting identifies the role as seasonal.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
  • Recommend products and services using product knowledge and customer-focused selling behaviors.
  • Work toward and achieve sales goals and performance targets.
  • Share Loyalty program benefits and provide a helpful, sincere closing to customer interactions.
  • Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise and supporting merchandise moves.
  • Update signs and pricing as needed.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Collaborate with colleagues to support customers and achieve individual and store results.
  • Use register and handheld technology to process transactions and perform job functions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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