About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly, personal service and support the team in achieving sales goals. Colleagues begin each day prepared by checking that the sales floor is ready, reviewing goals, new arrivals, top sellers, and promotions, and greeting coworkers. During the day, they welcome and assist customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to deliver strong individual and store results. The position requires flexible availability, including days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week, and part-time colleagues typically work 12–24 hours per week; actual hours depend on business needs and colleague availability.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules or procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Be comfortable handling electronic devices.
  • Be able to talk, lift, move constantly, stand, and reach with arms and hands.
  • Be able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Be able to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Maintain a clean, organized, and customer-ready sales floor, merchandise displays, and fitting rooms.
  • Welcome customers and provide friendly, personal service.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Update signs and pricing and support merchandise moves.
  • Share Loyalty program benefits and ensure customers have what they need.
  • Support coworkers through honest, caring, and collaborative teamwork.
  • Work toward sales goals and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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