As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, luxury brands, and fine craftsmanship to educate customers and help them choose items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with the team to meet sales goals and maintain operational excellence. Daily work includes preparing and organizing the sales floor, reviewing goals and product information, engaging customers, maintaining stock and pricing, and sharing loyalty benefits. The role requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting requires 1–2 years of related experience.
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Career Level
Entry Level
Education Level
No Education Listed