As a Seasonal Retail Selling Colleague at Macy’s, you combine goal-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and personable service to build trust and loyalty, and work toward sales goals. The position also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and helping make the sales floor ready for customers. During the day, they welcome and assist customers, maintain merchandise presentation, process damages, testers, and selected merchandise for vendor returns, update signs and prices, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed