Retail Sales Associate, Pleasanton Stoneridge - Part Time

Macy's•Pleasanton, CA
•$18 - $22•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and best-selling items, and keeping up with trends and promotions. They welcome customers and build relationships through friendly, personal conversations. Throughout the day, they maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing thank-you. Colleagues support one another and continually work to improve individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Create welcoming, personalized customer experiences and build customer relationships.
  • Understand customers’ needs and recommend suitable products and services.
  • Work toward daily sales goals using customer engagement and selling behaviors.
  • Learn about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, and shoppable.
  • Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits and ensure customers have what they need before they leave.
  • Collaborate with and support teammates to serve customers and the community.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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