Seasonal Retail Sales Associate, Pleasanton Stoneridge

Macy's•Pleasanton, CA
•$18 - $22•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. On the sales floor and in fitting rooms, you use warmth, product knowledge, and a personal approach to create memorable visits, meet sales goals, and build customer loyalty. The role also includes maintaining a clean, organized, inviting, and shoppable sales space. Colleagues start each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and preparing the sales floor for customers. They engage customers in friendly conversations, maintain merchandise and displays, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and provide a sincere, personal closing to each interaction. Colleagues support one another and continually learn and improve to contribute to individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide genuine, personalized customer service and product recommendations on the sales floor and in fitting rooms.
  • Engage customers, build relationships, and use smart selling behaviors to achieve sales goals and encourage customer loyalty.
  • Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
  • Help keep the sales floor clean, organized, inviting, and prepared for customers.
  • Merchandise new receipts, process damages and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share Loyalty program benefits and ensure customers have what they need before ending each interaction.
  • Support teammates through honesty, care, and collaboration, and learn from colleagues to improve individual and store results.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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