Seasonal Fulfillment and Receiving Support Associate, Pleasanton Stoneridge
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time; and helping keep the stockroom and sales floor efficient. The role also involves greeting customers, resolving issues, and carefully delivering curbside orders. Colleagues support daily store operations by tagging and organizing merchandise, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and assisting with merchandise moves. They complete orders, organize the stockroom, share loyalty program benefits, and help prepare the team for the next day. The position emphasizes teamwork, hospitality, customer service, sales goals, and continuous improvement. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to stand for at least two consecutive hours.
- Ability to lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside.
- Monitor alerts and ensure Buy Online Pickup In-Store orders are ready on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and help customers complete their purchases.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Work collaboratively with colleagues to support store operations and customer service.
- Work toward daily sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
