Retail Sales Associate, Pleasanton Stoneridge - Part Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales goals, and inspire loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular products, and staying informed about trends and promotions. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role emphasizes teamwork, continuous improvement, and achieving individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Engage customers with genuine hospitality, understand their needs, and offer personalized product and service recommendations.
- Drive sales performance, meet daily sales goals, and use effective selling behaviors.
- Build customer relationships and loyalty through friendly conversations, product knowledge, and sharing loyalty program benefits.
- Prepare for the day by reviewing sales goals and learning about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Ensure customers have what they need and end interactions with a sincere thank-you.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
