Retail Floor Ready Associate, Pleasanton Stoneridge - Full Time

Macy's • Pleasanton, CA

13d • Onsite

About The Position

The Floor Ready Colleague checks receipts entering the building for vendor noncompliance and performs other duties as needed. The role supports a helpful, friendly customer experience and helps maintain a clean, neat, easy-to-shop store environment. It also supports Omni Channel initiatives and requires learning and using technology, including an MC9090 RF Handheld, computers, and register equipment.

Requirements

• No education or experience required.
• Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• Ability to lift at least 50 pounds; stand for at least two consecutive hours; and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

• Provide an exceptional shopping experience, keeping in-store and online customers as the top priority.
• Serve customers in a helpful and friendly manner, including processing POS transactions, enrolling customers in loyalty programs, and helping them find products.
• Collaborate with store managers, leads, and colleagues to maintain a clean, neat, and easy-to-shop environment, including sales-floor and fitting-room recovery standards.
• Support Omni Channel initiatives and learn new technology.
• Maintain working knowledge of Floor Ready Best Practice.
• Review vendor boxes for noncompliance and submit charges using the MC9090 RF Handheld.
• Perform floor audits on merchandise that was not opened or may have been missed on the receiving dock.
• Photograph and communicate issues outside the designated audits to the Store Operations Analyst by phone or email, and review them on weekly team conference calls.
• Understand receiving and processing team functions to communicate vendor issues and partner with the processing team to resolve audit findings.
• Communicate merchandise or system issues to OVM or CSX.
• Follow Asset Protection, inventory control, and compliance procedures.
• Ensure shortage-prevention initiatives are executed.
• Maintain dependable attendance and punctuality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed