As a Retail Selling Colleague in Women’s Shoes, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role centers on customer service and selling, rather than serving only as a cashier. You help keep the sales floor and fitting rooms clean, organized, and inviting. Daily work includes reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, engaging customers, recovering merchandise, updating signs and pricing, and supporting merchandise moves. You also share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues are expected to support one another and continue learning to contribute to individual and store results. Schedules depend on business needs and colleague availability. All schedules include weekend shifts. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.
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Career Level
Entry Level
Education Level
No Education Listed