Retail Sales Associate - Womens Shoes, Monterey Del Monte Center - Full Time

Macy's • Monterey, CA

17h • Onsite

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, share product and service knowledge, and work toward sales goals by engaging customers and using effective selling behaviors. The role centers on customer service and relationship-building, rather than being limited to cashier duties.

You help keep the sales floor and fitting rooms clean, organized, and inviting. You stay informed about sales goals, new arrivals, popular products, trends, and promotions, and support merchandise moves and updates to signs and pricing. You also share loyalty program benefits, help customers with their purchases, and contribute to a collaborative team environment focused on customer and store results.

This is a full-time role. Full-time colleagues are typically scheduled for 30 or more hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays. The position involves regular attendance and punctuality and requires standing, moving, lifting, reaching, and using computers and other technology, including handheld equipment and cash registers.

Requirements

• Flexible availability for days, evenings, weekends, and holidays; schedules include weekend shifts.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to pursue new customer acquisition, open credit accounts, and share loyalty benefits.
• Ability to work toward daily sales goals and enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Comfort handling electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

• Provide warm, personalized customer service and build relationships that encourage customers to return.
• Understand customer needs and recommend appropriate products and services.
• Drive sales performance, meet daily sales goals, and use effective selling behaviors.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Stay informed about sales goals, new arrivals, popular items, trends, and promotions.
• Maintain clean, organized, and shoppable sales floors and fitting rooms; recover merchandise and support merchandise moves.
• Update signs and pricing as needed.
• Assist customers with purchases and process register transactions.
• Collaborate with colleagues and contribute to individual and store results.
• Maintain dependable attendance and punctuality.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed