Beauty Sales Leader - Prestige Beauty, Monterey Del Monte Center - Full Time

Macy's•Monterey, CA

3d•Onsite

About The Position

As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. You serve as an expert across multiple prestige cosmetics brands, using product knowledge and leadership skills to create a customer-focused, high-performing environment. You lead by example, provide personalized service, coach Beauty Advisors toward performance goals, and execute events and brand strategies to grow market share. You foster client loyalty, support product launches, and partner with vendors and store leadership to deliver business results. The role includes preparing the counter for customers, reviewing sales goals and product information, maintaining clean and stocked testers and displays, and supporting merchandising updates. You help the team promote loyalty benefits and deliver considerate service, while collaborating with colleagues to achieve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability.

Requirements

3–5 years of relevant retail, beauty, or leadership experience preferred.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

3–5 years of relevant retail, beauty, or leadership experience is preferred.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting client relationships and drive client development through outreach and follow-up.
Review daily, weekly, monthly, seasonal, and annual sales performance and implement strategies to grow business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Resolve customer concerns professionally and with a customer-first approach.
Stay informed about new launches, best-sellers, and beauty trends to support team education.
Coach Beauty Advisors and lead by example in customer engagement and service.
Keep the counter and displays organized, shoppable, and aligned with brand standards.
Work a flexible schedule, including days, evenings, nights, weekends, and holidays, and maintain dependable attendance and punctuality.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice