Seasonal Retail Sales Associate, Monterey Del Monte Center

Macy's•Monterey, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, make personalized recommendations, connect them with products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and inspire loyalty. The role includes working on the sales floor and in fitting rooms, and helping keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers in friendly conversations, maintain a shoppable space by merchandising merchandise and updating signs and prices, and support merchandise moves and vendor returns. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Teamwork, continuous improvement, and achieving individual and store results are also important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and prepared for customers.
  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Understand customer needs and offer personalized product and service recommendations.
  • Work toward sales goals through customer engagement and effective selling behaviors.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, returning select merchandise to vendors, updating signs and pricing, and supporting merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
  • Support teammates through honest, caring, and collaborative work.
  • Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
  • Competitive pay
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