Beauty Sales Leader - Prestige Beauty, Colonie Center - Full Time

Macy's • Village of Colonie, NY

3d • $17 - $28 • Onsite

About The Position

As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you use product knowledge and leadership skills to create a high-performing, customer-focused environment. You engage customers with personalized service, coach Beauty Advisors toward performance goals, execute events and brand strategies, foster client loyalty, champion new product launches, and partner with vendors and store leadership to deliver business results.

You set a positive example by preparing the counter, reviewing sales goals, and staying informed about new launches, best-selling products, and beauty trends. You welcome and assist customers, maintain a clean, stocked, and visually appealing selling space, support merchandising updates, and encourage loyalty engagement. You model collaboration and care, help the team achieve sales goals, and contribute to individual and store results.

This is a full-time position. Full-time colleagues are typically scheduled to work 30 or more hours per week; actual hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, nights, weekends, and holidays, as well as regular, dependable attendance and punctuality.

The work involves talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. It requires standing for at least two consecutive hours and lifting at least 25 pounds. The role also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

• 3–5 years of relevant retail, beauty, or leadership experience is preferred.
• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules or procedures in English.
• Ability to talk, lift, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
• Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.

Nice To Haves

• 3–5 years of relevant retail, beauty, or leadership experience.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting client relationships and develop clients through outreach and follow-up.
• Review and analyze daily, weekly, monthly, seasonal, and annual sales performance, and implement strategies to grow business and improve results.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Resolve customer concerns professionally and with a customer-first approach.
• Stay informed about product launches, best-sellers, and beauty trends to support team education.
• Coach and inspire Beauty Advisors and lead by example in customer service and sales.
• Keep the counter and selling space organized, stocked, clean, and welcoming.
• Support merchandising updates and maintain current signage and pricing.
• Encourage loyalty engagement and ensure customers have what they need before leaving.
• Work collaboratively with colleagues and support achievement of individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed