Retail Sales Associate - Womens Shoes, Monterey Del Monte Center - Full Time
About The Position
As a Retail Selling Colleague in the women’s shoes department, you combine results-driven selling with genuine hospitality to create memorable customer experiences. You learn what customers need, offer personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role includes helping customers on the sales floor and in fitting rooms, sharing credit and loyalty program benefits, and maintaining a clean, organized, inviting, and shoppable space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers and build relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and finish interactions with attentive service. They collaborate with teammates, strive to improve, and contribute to individual and store results. This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. The position involves frequent use of computers and other technology, including handheld equipment and a cash register.
Requirements
- Flexible availability for days, evenings, weekends, and holidays; schedules include weekend shifts.
- Dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Provide warm, personalized customer service and product recommendations.
- Engage customers and use selling behaviors to achieve daily sales goals and build customer loyalty.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Stay informed about sales goals, new arrivals, top-selling products, trends, and promotions.
- Maintain clean, organized, and shoppable sales-floor and fitting-room spaces.
- Recover merchandise, update signs and pricing, and support merchandise moves as needed.
- Collaborate with colleagues and contribute to individual and store results.
- Process register transactions and use handheld equipment and other technology.
- Maintain dependable attendance and punctuality.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
