Retail Sales Associate - Womens Shoes, La Plaza Mall - Full Time
About The Position
As a Retail Selling Colleague in the women's shoes department, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. You build customer relationships, work toward sales goals, and encourage loyalty through attentive service and knowledgeable selling. You help keep the sales floor and fitting rooms clean, organized, and inviting. Daily work includes reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, engaging customers, recovering merchandise, updating signs and pricing, and supporting merchandise moves. You share loyalty program benefits, help customers complete their shopping experience, and collaborate with colleagues to achieve individual and store results.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personalized conversations to understand their needs and build customer relationships.
- Offer product knowledge, recommendations, and services that support customer needs and sales goals.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
- Maintain clean, organized, and shoppable sales floors and fitting rooms by recovering merchandise.
- Update signs and pricing and support merchandise moves as needed.
- Provide attentive service through checkout and conclude customer interactions with a sincere thank-you.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
