Retail Sales Associate - Womens Shoes, Kings Plaza - Full Time
About The Position
As a Retail Selling Colleague in the Women’s Shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, share product knowledge, and help customers find products and services that suit them. You build trust and loyalty while working toward sales goals and helping maintain a clean, organized, inviting shopping space. Daily work includes preparing the sales floor, reviewing goals and information about products, trends, and promotions, engaging customers in friendly conversations, and maintaining merchandise displays and fitting rooms. You also update signs and pricing, support merchandise moves, share loyalty program benefits, and ensure customers have what they need before they leave. Teamwork, dependability, adaptability, and a focus on improving results are important to the role. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, ability to work independently, and strong teamwork.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Provide welcoming, personalized service and recommendations based on customers’ needs.
- Build customer relationships, meet sales goals, and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Learn about new arrivals, top-selling items, trends, promotions, and sales goals to engage and sell confidently.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Help customers complete their shopping experience and thank them sincerely.
- Collaborate with colleagues to serve customers and achieve individual and store results.
- Use electronic devices, handheld equipment, and the cash register to process transactions.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
