Retail Sales Associate - Womens Shoes, Kings Plaza - Full Time
About The Position
As a Retail Selling Colleague, you combine goal-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to meet sales targets and build loyalty. The role also involves maintaining a clean, organized, and inviting shopping environment. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers in friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, assist with merchandise moves, communicate loyalty-program benefits, and collaborate with teammates. Full-time colleagues typically work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals and willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Provide a warm welcome and personalized recommendations to customers, building relationships and encouraging loyalty.
- Drive sales performance and meet daily sales goals through customer engagement and effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty-program benefits.
- Learn about new arrivals, top-selling items, trends, and promotions to educate customers and sell confidently.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms; recover the floor and support merchandise moves.
- Update signs and pricing as needed.
- Help customers complete their shopping experience and provide a sincere thank-you.
- Collaborate with and support colleagues to serve customers and achieve individual and store results.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
