Retail Sales Associate - Womens Shoes, Garden State Plaza - Full Time

Macy's•Paramus, NJ

9h•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through customer engagement and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes maintaining a clean, organized, and inviting shopping space, and is not limited to cashier duties. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build friendly relationships, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits and provide customers with a thoughtful, personalized close to each interaction. Colleagues support one another through honesty, care, and collaboration, and continually work to improve individual and store results. This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Hours depend on business needs and colleague availability, and schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and willingness to start a new venture and adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
Recommend products and services using product knowledge and information about new arrivals, top-selling items, trends, and promotions.
Work toward daily sales goals through customer engagement and smart selling behaviors.
Share the benefits of the Loyalty program and provide attentive service through the end of each customer interaction.
Help keep the sales floor, shopping space, and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Collaborate with teammates and contribute to individual and store results.
Use electronic devices and the cash register to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice