Retail Sales Associate at Deerfield

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Loveland, OH

2d•$0 - $13•Onsite

About The Position

The Retail Sales Associate is a first point of contact for retail customers and provides excellent customer service while maintaining the sales floor for an enjoyable and safe shopping experience. The role partners with team members in a fast-paced environment to process merchandise for sale and display, and provides operational support to the management team. The position also supports store opening, production, and closing operations on a flexible schedule, including weekends and holidays.

Requirements

Ability to work a flexible schedule supporting store opening, production, and closing operations.
Ability to communicate effectively in English with customers and Ohio Valley Goodwill Industries associates.
Excellent verbal communication, active listening, sales, and customer service skills.
Ability to anticipate customer needs.
Ability to process information and merchandise using a computer system and POS register system, and to use a calculator.
Basic math and cash-handling skills, including counting and providing change and maintaining an accurate register with or without a calculator.
Ability to work in a non-climate-controlled environment.
Ability to sit, stand, walk, bend, stoop, kneel, and twist for up to 8 hours.
Ability to lift up to 35 pounds frequently.
Ability to talk, hear, and use hands and fingers to operate a computer and telephone.
Close vision ability required for computer work.
Regular, predictable attendance as business demands dictate.

Responsibilities

Provide professional, friendly, and courteous service to customers inside and outside the store and over the phone.
Process sales transactions accurately using the POS system.
Work a supervisor-set flexible schedule supporting store opening, production, and closing operations, including weekends and holidays.
Maintain knowledge of merchandise and answer customer questions courteously and promptly.
Maintain dressing room standards.
Maintain sales floor presentation and communicate product replenishment or removal needs to management.
Keep the register area orderly and clean.
Execute store security procedures.
Communicate store messages using the paging system.
Perform housekeeping duties as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
Assist donors and customers outside retail locations, greet donors, receive donations, and provide donation receipts.
Communicate the organization's mission and vision to donors and customers when requesting monetary donations at the POS.
Perform other duties as assigned.