Retail Sales Associate at Florence

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Florence, KY
•$0 - $13•Onsite

About The Position

Ohio Valley Goodwill Industries is hiring a Retail Sales Associate at its Florence location. The associate provides friendly, professional customer service and helps maintain an enjoyable, safe shopping experience. Working with team members in a fast-paced setting, the role supports merchandise processing and sales-floor displays, store operations, and the management team. The position pays $13.00 per hour and is part-time, with one position available for 29 hours.

Requirements

  • Ability to work a flexible schedule in support of store opening, production, and closing operations.
  • Ability to communicate effectively in English with customers and Ohio Valley Goodwill Industries associates.
  • Excellent verbal communication, active listening, sales, and customer service skills.
  • Ability to anticipate customers' needs.
  • Ability to process information and merchandise through a computer system and POS register system, and to use a calculator.
  • Basic math and cash-handling skills, including counting and giving change and maintaining an accurate register with or without a calculator.
  • Ability to work in a non-climate-controlled environment.
  • Ability to sit, stand, walk, bend, stoop, kneel, and twist for up to 8 hours.
  • Ability to lift up to 35 pounds frequently.
  • Ability to talk, hear, and use hands and fingers to operate a computer and telephone.
  • Close vision ability for computer work.
  • Regular, predictable attendance as business demands dictate.

Responsibilities

  • Provide professional, friendly, and courteous service to customers in the store, outside the store, and over the phone.
  • Process sales transactions accurately using the POS system.
  • Work a flexible schedule supporting store opening, production, and closing operations, including weekends and holidays.
  • Maintain knowledge of merchandise and answer customer questions courteously and promptly.
  • Maintain dressing-room standards and sales-floor presentation, communicating product needs to management.
  • Keep the register area orderly and clean.
  • Follow store security procedures.
  • Communicate store messages using the paging system.
  • Perform housekeeping duties as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
  • Assist donors and customers outside retail locations, greet donors, receive donations, and provide donation receipts.
  • Communicate the organization's mission and vision to donors and customers when requesting monetary donations at the POS.
  • Perform other duties as assigned.
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