Retail Sales Associate at Colerain

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Cincinnati, OH

3d•$0 - $13•Onsite

About The Position

Ohio Valley Goodwill Industries is hiring a Retail Sales Associate for its new Colerain location. The position provides customer service as a first point of contact and maintains the sales floor to support an enjoyable and safe shopping experience. The associate works with team members in a fast-paced environment to prepare and display merchandise and provides operational support to management. The role has no supervisory responsibilities.

Requirements

Effectively communicate in English with customers and Ohio Valley Goodwill Industries associates.
Excellent verbal communication, active listening, sales, and customer service skills.
Ability to anticipate customers' needs.
Ability to process information and merchandise through a computer system and POS register system, and use a calculator.
Basic math and cash-handling skills, including counting and returning change and maintaining an accurate register with or without a calculator.
Ability to work a flexible schedule in support of store opening, production, and closing operations.
Ability to work in a non-climate-controlled environment.
Ability to sit, stand, walk, bend, stoop, kneel, and twist for up to 8 hours.
Ability to lift up to 35 pounds frequently.
Regular, predictable attendance as business demands dictate.
Ability to talk, hear, and use hands and fingers to operate a computer and telephone.
Close vision ability required for computer work.

Responsibilities

Provide professional, friendly, and courteous service to customers in and outside the store and over the phone.
Process sales transactions accurately at the POS.
Work a flexible schedule set by the supervisor to support store opening, production, and closing operations, including weekends and holidays.
Maintain knowledge of merchandise and answer customer questions courteously and promptly.
Maintain dressing room standards and sales floor presentation, communicating product needs to management.
Keep the register area orderly and clean.
Execute store security procedures.
Communicate store messages using the paging system.
Perform housekeeping as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
Assist donors and customers outside retail locations, greet donors, receive donations, and provide receipts.
Communicate the organization's mission and vision to donors and customers when requesting monetary donations at the POS.
Perform other duties as assigned.