Retail Merchandise Processor at Colerain

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Cincinnati, OH

2d•$0 - $13•Onsite

About The Position

The Retail Merchandise Processor partners with production and retail team members in a fast-paced environment to receive, sort, price, process, and prepare donated merchandise for display and sale in the Colerain Ohio Valley Goodwill store. The role supports store operations and Goodwill’s mission of supporting individuals with disabilities, local veterans, and others in the community. This position has no supervisory responsibilities.

Requirements

At least six months of previous work experience, or equivalent educational or vocational experience, is preferred.
Ability to work a flexible schedule supporting store opening, production, and closing operations, including weekends and holidays.
Ability to follow directions and communicate effectively in English.
Problem-solving ability.
Ability to provide exceptional, friendly, and engaging customer service.
Ability to work in a non-climate-controlled environment.
Ability to lift and carry up to 35 pounds at times.
Ability to walk, stoop, stand, bend, kneel, and climb continuously for prolonged periods, up to seven hours per eight-hour shift.
Frequent exposure to airborne particles.

Responsibilities

Sort and process soft-line and hard-line merchandise to determine whether it is appropriate for the sales floor, following established guidelines.
Roll merchandise and accurately stock it on the sales floor.
Record and monitor donations accurately and promptly.
Stay informed about brand names, designer labels, and current and vintage styles.
Sort apparel into boutique/Ecommerce, sellable, and salvage categories according to quota.
Place items on hangers, load hangers onto rolling racks, and transport merchandise to the sales floor while keeping similar items grouped.
Maintain a processing pace that meets daily piece quotas.
Price and roll merchandise to appropriate sales-floor areas in an organized and well-merchandised manner.
Follow safety and security practices, including reporting hazards and injuries to the manager on duty.
Provide friendly, engaging customer service to donors and customers.
Follow company policies and participate in store meetings and trainings.
Adhere to the work schedule set by the supervisor.
Maintain a clean, safe, and organized work environment, including the production area.
Maintain a professional appearance in accordance with Goodwill uniform standards.
Communicate Goodwill’s mission and vision to donors and customers.
Cross-train in other store functions and assist in other areas as needed.
Perform other duties as assigned.