Retail Sales Associate, Florence - Part Time

Macy's•Florence, KY
•$15 - $20

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and provide a sincere closing interaction. They collaborate with teammates and continually work to improve individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Engage customers with genuine hospitality, understand their needs, and offer personalized product and service recommendations.
  • Use product knowledge and smart selling behaviors to meet sales goals and build customer loyalty.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits and ensure customers have what they need before concluding each interaction.
  • Collaborate with colleagues and support one another in serving customers and the community.
  • Continue learning and improving to contribute to individual and store results.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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