Retail Sales Associate, Chandler Fashion Center - Full Time

Macy's • Chandler, AZ

2d

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout customer experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help maintain a clean, organized, and inviting shopping environment.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling items, and staying informed about trends and promotions. On the sales floor, they welcome customers and build friendly, personal relationships. They maintain the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves as needed. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.

This is a full-time role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. The role involves frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Willingness to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide warm, personalized customer service and recommend products and services based on customer needs.
• Engage customers and use smart selling behaviors to meet daily sales goals and contribute to store results.
• Learn about new arrivals, top-selling items, trends, and promotions to inform and support customers.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and assisting with merchandise moves.
• Update signs and pricing as needed.
• Share loyalty program benefits and ensure customers have what they need before completing their visit.
• Collaborate with colleagues and support a welcoming, inclusive customer experience.
• Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed