Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you’ll work with a team in a retail store to help customers find technology products and services that meet their needs. The role focuses on building customer connections, providing solution recommendations, closing sales, and delivering exceptional customer service. You’ll also receive ongoing training and develop skills in operational functions such as merchandising and inventory. The position may include contacting interested Verizon customers by phone or text and participating in Verizon-sponsored events outside the store to expand your customer base. This is an onsite, worksite-based position with 40 scheduled hours per week. The job posting describes base pay of $16.00 to $21.00 per hour plus individual sales commissions, with the potential for additional earnings based on performance. The stated starting base pay rate for the location listed on the requisition is $16.59 per hour. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by applying technology knowledge and providing exceptional customer service.
- Learn about customers’ needs by building connections and asking questions.
- Recommend products and solutions that address customers’ needs.
- Close sales through effective communication and intuitive technology solutions.
- Develop skills through ongoing training and work across merchandising and inventory functions.
- Contact interested current Verizon customers by phone or text to grow a customer base.
- Participate in Verizon-sponsored off-site events to engage with the community and expand a customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
