Retail Sales Associate - Womens Shoes, Coral Square - Full Time
About The Position
Macy’s is hiring a full-time Retail Sales Associate for the Women’s Shoes department at Coral Square. As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized product and service recommendations, and use product knowledge and effective selling behaviors to meet sales goals, build trust, and encourage customer loyalty. The role also includes maintaining a clean, organized, and inviting sales floor and fitting rooms. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and work collaboratively to deliver customer and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
- Recommend relevant products and services using product knowledge and personalized selling.
- Work toward daily sales goals and use customer engagement and smart selling behaviors to drive results.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Learn about new arrivals, top-selling items, trends, and promotions.
- Support teammates with honesty, care, and collaboration.
- Complete customer interactions with a sincere thank-you and ensure customers have what they need.
- Use electronic devices, handheld equipment, and registers to process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
