Seasonal Retail Sales Associate, Pike and Rose

bluemercury•North Bethesda, MD
•$18 - $25•Onsite

About The Position

As a Seasonal Bluemercury Beauty Expert, you drive sales and optimize customer service throughout client interactions while building relationships. You advocate for beauty and consistently model a best-in-class service experience by assisting clients and meeting their beauty needs. Awareness of current trends and the ability to connect with others make you an essential colleague on the Bluemercury team. You build personalized customer relationships, provide a welcoming and inclusive atmosphere, and share expertise about beauty products across skincare, makeup, haircare, and fragrance. You tailor recommendations to clients’ needs, preferences, and skin types; demonstrate products and offer application tips; communicate product benefits and promotions; and encourage repeat business through loyalty programs and events. You also support inventory management and store presentation, participate in in-store beauty workshops, and share customer feedback and insights with management.

Requirements

  • Proven retail experience, preferably in the beauty industry.
  • Strong interpersonal and communication skills, including the ability to share knowledge.
  • Passion for beauty and staying current with the latest trends and products.
  • Ability to work flexibly, including days, evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • Self-motivated, current on industry developments, and supportive of operational excellence.
  • Resourceful and able to adapt quickly to changing priorities.
  • One to two years of direct experience is required.
  • Commitment to diversity, inclusion, and respect in interactions with customers and colleagues.
  • Ability to perform prolonged standing and walking; tolerate prolonged exposure to fragrance and home fragrance products; frequently use computers, handheld electronic equipment, and cash registers; reach, crouch, kneel, and stoop; and lift and move items weighing up to 25 pounds.

Nice To Haves

  • Beauty certification.
  • Advanced authority and expertise in a specific brand.

Responsibilities

  • Build and maintain strong, personalized relationships with customers and provide a welcoming, inclusive atmosphere.
  • Maintain and share knowledge of beauty products across skincare, makeup, haircare, and fragrance, including current products and trends.
  • Recommend products tailored to clients’ needs, preferences, and skin types; conduct demonstrations and provide application tips.
  • Drive sales by communicating product benefits and promotions, and encourage repeat business by informing customers about loyalty programs and upcoming events.
  • Assist with stock management, product availability, and maintaining an organized, visually appealing store environment.
  • Participate in and occasionally lead in-store beauty workshops.
  • Collect customer feedback on products and services and share insights with the management team.

Benefits

  • Inclusive, challenging, and fun work environment.
  • Empowerment to perform impactful work with tangible results.
  • Commission and bonus opportunities.
  • Merchandise discounts and gratis.
  • Paid time off for full-time hourly employees.
  • Medical, dental, and vision coverage, and 401(k).
  • Advancement opportunities and mentorship.
  • Employee Assistance Program with mental health and financial literacy resources.
  • Colleague Resource Groups and give-back/volunteer opportunities.
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