Head Coach & Community Manager - Pike & Rose, MD

[solidcore]•North Bethesda, MD

7d•$70,961 - $78,944•Onsite

About The Position

[solidcore] is seeking a Head Coach who is passionate about sharing the brand and workout. Reporting to the Area Manager, the Head Coach supports the success of the studio and the company’s mission to grow its boutique fitness business. The role models exceptional coaching, leads an average of 11 classes per week, delivers a best-in-class fitness and customer service experience, and sets standards for other coaches. The Head Coach develops the coaching team through consistent feedback and in-studio support during new coach training. This is a permanent, exempt, full-time position with an expected 40-hour workweek, including coached classes. Availability must be flexible and variable, including weekends and holidays, to accommodate coach training and changing business needs. The role is based at the Pike & Rose, Maryland studio. [solidcore] classes are 50-minute, low-impact, high-intensity strength-training workouts, led in a supportive and empowering environment and adapted to individual goals and fitness levels.

Requirements

1–2 years of prior group fitness experience.
Flexible and variable availability, including weekends and holidays, and ability to accommodate coach training schedules and fluctuating business needs.
Ability to lift or carry at least 30 pounds.
Proficiency in G Suite and Microsoft Office, particularly Excel and Google Sheets.
Superior client-relations and communication skills.
Comfort leading a fast-paced class on a microphone with loud music and high energy.
Reliability and professionalism.
Outgoing, personable approach and desire to build relationships within and outside the [solidcore] community.
Positive, team-oriented attitude.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.

Nice To Haves

Optimism, hard work, and a love of health, fitness, and the [solidcore] workout.
Passion for helping others become stronger and achieve their goals.
Passion for building relationships and developing teams in an environment that fosters growth.
Genuine desire to inspire and motivate others.
Ability to model the [solidcore] brand and culture and represent the [solidcore] community.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 11 classes per week.
Model expectations and serve as an example for new and existing coaches.
Deliver a best-in-class fitness and customer service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager and assist with day-to-day studio operations.
Lead outreach and marketing efforts as needed to attract new clients and establish long-term community partnerships.
Develop coaches by providing formal and informal feedback and in-person support during new coach training.
Assist with client requests and resolve concerns promptly and effectively.
Maintain knowledge of studio retail products and operations, including class packages, promotions, and apparel.
Complete routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Keep the studio and equipment impeccable and fully functional.
Perform other duties and projects as assigned or needed.