Head Coach & Community Manager - Wellesley, MA

[solidcore]•Wellesley, MA

About The Position

[solidcore] is seeking a Head Coach who is passionate about the brand and workout. Reporting to the Area Manager, the Head Coach supports the studio and its success while contributing to the company’s mission to become the fastest-growing and most successful boutique fitness studio. The role models the qualities of an exceptional coach and leads by delivering a best-in-class fitness and customer service experience. The Head Coach is expected to coach an average of 12 classes per week and provide consistent development and feedback to the coaching team, including in-studio support during new coach trainings. This is a permanent, exempt, full-time position with an expected 40 hours per week, including coached classes. The schedule requires flexible and variable availability, including weekends and holidays, and the ability to accommodate coach training schedules and fluctuating business needs. [solidcore] is a national boutique fitness company with more than 100 studios. Its 50-minute signature workout is low-impact, high-intensity strength training, guided by coaches through slow, controlled movements. Classes are designed to accommodate different fitness levels and individual goals, with an emphasis on a welcoming, supportive, empowering, and challenging experience. The company states its commitment to social justice, diversity, equity, and inclusion and is an equal-opportunity employer.

Requirements

Flexible and variable availability, including weekends and holidays, and ability to accommodate coach training schedules and fluctuating business needs.
Ability to lift or carry at least 30 pounds.
Proficiency in G Suite and Microsoft Office, especially Excel and Google Sheets.
1–2 years of prior group fitness experience.
Superior client relations and communication skills.
Comfort leading a fast-paced class on a microphone with loud music and high energy.
Outgoing and personable, with a desire to build relationships inside and outside the [solidcore] community.
Team player with a positive attitude; reliable and professional.
Genuine desire to inspire and motivate others.
Ability to model the [solidcore] brand and culture and serve as a lead representative of its community.

Nice To Haves

Optimism, hard work, and a love for health, fitness, and the [solidcore] workout.
Passion for helping others become the strongest version of themselves and achieve their goals.
Passion for building relationships and developing teams in an environment that fosters growth.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 12 or more classes per week.
Set an example and expectations for new and existing coaches.
Deliver a best-in-class fitness and customer service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager and assist with day-to-day studio operations.
Lead outreach and marketing efforts as needed to attract new clients and build long-term community partnerships.
Develop coaches by providing informal and formal feedback and assisting with new coach trainings through in-person support.
Assist with client requests and resolve concerns promptly and effectively.
Maintain product knowledge for studio retail operations, including class packages, promotions, and apparel.
Perform routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Ensure the studio and equipment remain impeccable and fully functioning.
Complete other duties and projects as assigned or needed.